Delivery Policy

Last Updated: 07-09-2025

At Tasty Town, we are committed to delivering fresh and delicious food to our customers in a timely manner. This Shipping/Delivery Policy outlines the timelines, delivery methods, and other important details regarding our food delivery service.

1. Service Availability

  • We currently deliver food orders within Bareilly, Uttar Pradesh and selected nearby areas.

  • Delivery is subject to the availability of delivery personnel and the delivery address falling within our serviceable zone.

2. Delivery Timelines

  • Standard Delivery Time: 30 to 60 minutes (depending on location, order size, and kitchen load).

  • Peak Hours: Delivery may take longer during lunch/dinner rush hours, weekends, or special occasions.

  • Customers will be informed of estimated delivery time at the time of placing the order.

3. Delivery Method

  • All orders are prepared fresh at our restaurant kitchen located at:
    Subhash Nagar Baduan Road, Bareilly, Uttar Pradesh, 243001.

  • Orders are delivered by our in-house delivery staff or through trusted third-party delivery partners.

  • Food is packed in secure, spill-proof packaging to ensure safety and hygiene.

4. Order Tracking & Confirmation

  • Once an order is placed, customers will receive an order confirmation via SMS/email.

  • Updates regarding the status of the order (preparation, out for delivery, delivered) will be shared as available.

5. Delivery Charges

  • Delivery charges, if applicable, will be displayed at checkout before payment.

  • Free delivery may be offered for orders above a certain amount or during promotional campaigns.

6. Delivery Issues

  • If you do not receive your order within the estimated time, please contact us immediately at:
    Mobile: 7454978847
    Email: tastytown680@gmail.com

  • In case of wrong or incomplete delivery, kindly report within 30 minutes of receiving the order.

7. Customer Responsibilities

    • Customers are requested to provide the correct delivery address, contact number, and ensure availability to receive the order.

    • If the delivery cannot be completed due to incorrect address, unreachable customer, or refusal to accept, the order will be considered completed and no refund will be issued.

8. Delivery Restrictions

  • Deliveries may be affected due to unforeseen circumstances such as bad weather, traffic, strikes, or government restrictions.

  • Alcoholic beverages and tobacco products are not delivered, as per law.

9. Contact Us

For any questions or assistance related to shipping/delivery, please contact:

Tasty Town
Subhash Nagar Baduan Road, Bareilly, Uttar Pradesh, 243001
📞 Mobile: 7454978847
✉️ Email: tastytown680@gmail.com